Last Updated: January 2026
1. Agreement to Terms
By creating an account and using the Fundin platform, you agree to be bound by these Terms & Conditions. If you do not accept these terms, you must stop using the platform immediately.
2. Platform Services
Fundin provides access to a software platform that offers AI-powered tools and features to assist users in discovering funding opportunities, generating draft content, tracking funding opportunities, and managing project information.
Fundin may update, improve, suspend, or remove platform features at any time. Significant changes will be communicated in-app.
3. AI Usage & Data Protection
Fundin uses artificial intelligence and machine-learning technologies to provide assistive features such as content generation, recommendations, and insights.
AI-generated outputs are provided for guidance only and may contain inaccuracies, omissions, or outdated information. Users are solely responsible for reviewing, editing, and validating any AI-generated content before relying on it or submitting it to third parties.
Customer Data & AI Training
- Fundin does not use your account data, uploaded content, or generated outputs to train AI models for other users.
- Data from one customer account is never shared, reused, or exposed to other customers through AI features.
- AI interactions are processed on a per-account basis and are not used to personalise or improve outputs for other users.
Fundin may use anonymised and aggregated usage data to improve platform performance and functionality, provided such data does not identify individual users or expose customer content.
4. Scope of Services
Fundin’s role is strictly to provide software, AI tools, and related platform features. Fundin does not perform application drafting, review, submission, or any work on behalf of users.
Users are fully responsible for:
- final review, editing, and formatting of any content generated via the platform;
- submitting applications to funders through their chosen channels;
- interpreting funder requirements, eligibility criteria, and outcomes.
Fundin does not guarantee eligibility, accuracy of third-party information, funder decisions, or any funding outcome.
5. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify Fundin immediately in the event of unauthorised access.
6. Acceptable Platform Use
Users must not:
- upload unlawful, harmful, or infringing content;
- attempt to access, interfere with, or disrupt the platform or its systems;
- misuse AI tools or generate content that violates applicable law.
7. Payment & Billing
If you subscribe to a paid plan:
- subscription fees renew automatically each billing cycle unless cancelled;
- all subscription fees are non-refundable except where required by law;
- Fundin may change pricing with reasonable prior notice communicated in-app.
Fundin does not charge success fees or fees contingent on funding outcomes.
8. Self-Serve Platform & No Service Guarantees
Fundin is a self-serve software platform. There are no service-level commitments, turnaround times, delivery obligations, or managed services included with any subscription unless explicitly agreed in writing.
9. User Responsibilities
You are responsible for:
- verifying that generated or suggested content is accurate, suitable, and compliant with funder requirements;
- ensuring the accuracy of all information submitted to funders;
- submitting applications and associated documents;
- tracking outcomes and communications with funders.
10. Outcome Reporting
As Fundin does not manage or submit applications, users are not required to report funding outcomes to Fundin.
11. Intellectual Property
All software, content, trademarks, and intellectual property associated with the platform are owned by Fundin or its licensors. You may not copy, distribute, modify, or create derivative works without prior written consent.
12. Limitation of Liability
To the maximum extent permitted by law, Fundin is not liable for any indirect, incidental, or consequential losses, including loss of funding, revenue, or opportunity.
Fundin’s total liability for any claim arising from use of the platform is limited to the subscription fees paid by the user in the 12 months preceding the claim.
13. Termination
Fundin may suspend or terminate access if these Terms are breached. Users may cancel their subscription at any time via account settings. Cancellation does not entitle the user to a refund for prior charges.
14. Amendments
Fundin may update these Terms at any time. Continued use of the platform after changes are made constitutes acceptance of the revised Terms.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
